Apple Recalls First Generation Ipod Nano - Battery Safety Risk

Apple has recalled the first generation ipod nano after a safety risk was discovered with the battery. The company began notifying customers on the weekend with a brief email explaining the problem.

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.

The issue with the overheating batteries has been known about  since 2008, and Apple has offered replacements to customers who have come forward with complaints about overheating since then. The Japanese and South Korean governments have investigated the issue and Japan ordered Apple to publicise the replacement scheme on its Japanese website last year. Apple's response has been extremely slow putting many lives at risk.

You can get more information on the iPod nano (1st generation) Replacement Program page 

How to identify which nano I have; if it has a plastic front and metal back. The original iPod nano only came in two colors - black or white.

It's not clear if customers will receive the same version of their original iPod nano or if they are required to send in their old iPods. We reached out to Apple, but have yet to get a response.

Back To Homepage

Hello, Just a quick note to say thank you to Dean for his excellent customer service he provided during a recent computer problem we had.He was more than happy to answer any questions we had, and took the time to give us a full explanation in our...

Hi there, I would like to thank Dean for the outstanding service I recently received. Dean was very thorough, explained to us in detail what was wrong with our computer,

Dean was on time and his computer diagnosis was spot on.The computer problem was fixed in a matter of minutes.Dean also noticed we had 4 computers in the house and set up our wireless router in the time he had left so we could share files.I can...